indian payments system

The Changing world of Payments

Change is the only constant they said, well said we would say. After the recent Demonetization of the Rs500 and Rs1000 notes in India, many of us have started using the digital payments platforms, albeit forcefully. But it can be easily seen through the mass adoption that customers and merchants are enjoying the hassle free online payments experience. But this gung-ho about digital payments is just recent and cash still rules our hearts and minds when it comes to making and accepting payments. In the current scenario given the choice or the lack of it, let’s take a look back at how digital payments is slowly but surely making its presence felt.

The first introduction to online payments for many was through electricity bill payment online. Although this option had been available for a long time but the uptake has started happening only recently. No more standing in queues or worrying about electricity going off in the middle of the day. Going to the electricity bill payment office could easy top the list of most annoying things in the world. There are other examples too like fighting over exact cash amount with the cylinder delivery guy or waiting in long queues at road toll plazas. Well not anymore, CitrusPay works will leading billers, toll plazas to make sure that you can pay online according to your convenience. Interestingly, customers of Hindustan Petroleum Corporation Limited can now pay online for their gas cylinders. Commuters at the Bandra Worli Sea Link can zip past the waiting vehicles with the help of this move.

Electricity and Gas bill payments are monthly activities. With online payments, your daily needs are sorted too, be it recharges, taxi booking, watching the latest movie or ordering food online. Most of us owing a smartphone would be the first ones to try out online recharge, do taxi booking and payments through the app itself. Going to recharge shop or carrying appropriate amount of cash while taking a taxi are things of past. Even better is that you don’t have to worry about getting a seat for the latest movie. You can now book tickets online sitting at your home/office/traveling and reach the movie theater just in time to grab a pop corn for yourself.

By integrating with a wide variety of merchants, CitrusPay has made sure that you don’t have to fight with the taxi driver or the food delivery guy for the change; you can book movie tickets from the comfort of your home without having to worry about the show going houseful. A lot has changed in the past few years in terms of usage and adoption of online payments. Best in class payments solutions, high success rates, easy onboarding and GO LIVE is just the starting point. The world is changing, are you?