“A friend is someone who knows all about you and still loves you.” ― Elbert Hubbard. This saying seemed absolutely true when I overhead a conversation among three friends this Friendship day. “I am super excited about our friendship and feel so lucky for the trust you show in me” said Digi. “Although I have
Circa 2006, It was during a rainy day when my dad called on the landline phone. He asked me or to put it correctly, ordered me to go & pay the electricity & landline phone bills. I profoundly remember it was quite a hassle traveling to both the bill payment centers, standing in ques, waiting
Tina is a salon owner in Mumbai’s Powai area. Many of her customers come from a very popular online booking site. But she isn’t happy with the marketplace business as payments come to her after a month’s delay. Other ‘sellers’ like Tina too face issues like delayed pay-out cycles from the marketplace business and often
Rahul is a first time customer at your online fashion website and has selected a pair of jeans for buying. The moment he clicks on the checkout button; he is redirected to a third party page for completing the payment. The third party page looks completely different from the merchant page. Confusing this for a
I ordered Aloo palak paratha from a popular roadside food joint in Mumbai. The thing with road side food joint is they take care of the ‘Physical Evidence’ in the service delivery quite nicely. You not only see dish coming into existence but also smell it. It becomes that much difficult to control your hunger